Find quick answers to common questions about shopping, selling, payments, and account rewards on GoCart.
You can add products from multiple different independent sellers into one shopping cart. At checkout, payment is captured in a single transaction, and GoCart automatically creates separate order packages for each seller to fulfill.
Visit your profile orders page or go to Track Your Order. You will see individual tracking numbers and fulfillment status for each vendor package in your order.
Log in daily and check in on your profile rewards page. Maintaining a daily streak grants bonus coins and mystery boxes, which can be exchanged for marketplace discount coupons.
Sellers connect their Stripe Express accounts during onboarding. After order fulfillment and the standard escrow hold period, earnings minus the platform commission (2%) are automatically disbursed.
If an item arrives damaged or incorrect, submit a return request with photo evidence from your profile orders tab within the seller return window. Marketplace administrators arbitrate disputed claims.
Explore our interactive Documentation Center with guides for buyers, sellers, and administrators.